A Taxonomy of Helper-Finding in the Enterprise

This week, I guest-wrote a blog post on Follow the Crowd about my CSCW paper on the taxonomy of helper-finding activities in the enterprise. I’m just going to direct you there instead of stealing the views, but to get your appetite whetted, here’s a comic about the study (click to enlarge):

Systems are not always particularly good at finding somebody who can help in the workplace. (Comic by me, in the style of xkcd)

Systems are not always particularly good at finding somebody who can help in the workplace. (Comic by me, in the style of xkcd)