This week, I guest-wrote a blog post on Follow the Crowd about my CSCW paper on the taxonomy of helper-finding activities in the enterprise. I’m just going to direct you there instead of stealing the views, but to get your appetite whetted, here’s a comic about the study (click to enlarge):

Systems are not always particularly good at finding somebody who can help in the workplace. (Comic by me, in the style of xkcd)