At CHI 2013, I attended and helped organize a workshop on Designing for Diverse Families. I’ve been meaning to blog about it for the past two months and recently reconnecting with one of the other organizers has given me the push that I needed. I want to tell you about one discussion that we are hoping to turn into an actual project. I also want to invite both workshop participants and readers who find this to be a compelling idea to potentially join in on this project.
The goal of the workshop was to better understand our own assumptions about what constitutes a “family,” understand the gaps in our own work, and see how we can be more inclusive as a community. The variety of projects presented really highlighted how different families can be in terms of structure, practices, values, and culture. While this diversity can make it very difficult to design for families, it is also an incredible resource. At a time when many parents experience a great deal of anxiety about “parenting right” and face conflicting seemingly authoritative sources on doing it this way or that way, it can be valuable to show that there are many ways to be a parent. Things that are assumed to be true in one culture, can be unheard of in another, but nonetheless children grow up and succeed. My favorite idea that came out this workshop is that getting a perspective from a different culture on specific parenting questions can be of benefit to many families. Basically, we want a parent to be able to ask “how do other families do this?” when faced with everyday worries such as when to introduce particular foods, how to sleep train a child, how to deal with an unruly teenager, etc. Presenting these answers in the context of their originating geography can help bring home the idea that there is no single right way of dealing with most of these questions, but rather many approaches that can be successful.
So, a few of us would actually like to make this happen! Here’s the basic sketch of a plan:
- We populate the initial list of questions and answers using Yahoo answers
- We continue getting answers to common questions by selectively using Mechanical Turk, tracking the geographic locations of the Turkers
- We allow users to ask questions of the community and see a selection of answers from different parts of the world displayed on a map
- Users are encouraged to give their own answer to another question when they see answers to their own
Obviously, it’s fairly rough at this stage, which is why I’m reaching out to y’all. So for the parents out there, would this be useful for you? For the builders out there, would you be interested in getting involved in making this happen? For the researchers out there, would you be interested in getting on board or just giving advice? If you are interested in being a co-investigator, please fill out this survey to let us know what you’d like to do and we can start getting a plan together!
From the logistical standpoint, I also wanted to reflect on a few things that I thought went particularly well at this workshop and I’d like to include in future workshops that I help organize. As in a lot of other workshops, we started with quick presentations, brainstormed, and divided into groups for design exercises. Also, as in other workshops, there was a post-design-exercise low energy point at the end of the workshop. Frequently, this is where workshops end, which is a bit anticlimactic. However, this time, one of the organizers (not my idea) asked participants to go around the room and say one thing they got out of the workshop that was surprising or interesting. This got the energy up again and it was also incredibly exciting to hear somebody else take away something from my presentation. The second logistical thing that worked well was going around the room to understand the context of the position papers in each author’s larger research agenda (e.g., has the work been published? is it just starting or wrapping up? what are the future plans to publish the work?). This helped set realistic expectations about future collaborations. For example, in our case, most of the work was already published in archival venues so a special issue of a journal did not make sense as a next step. Instead we can divert our resources to new projects like the one above.
As a researcher the idea is interesting to investigate !!
As parent ‘how things are done in other places?’ has not been enough to ‘calm’ our urge for knowing how to do things. Imagine knowing that eggs is forbidden (in big letters) before the first year in another culture, it only creates anxiety trying to understand who’s right or wrong; but when you understand that in that other culture eggs are never fresh then you understand the reasons of been forbidden.
So the how questions needs to be back up with a why which will give away something about that other culture to understand better. Unfortunately the why is not always easy to get (when reading about other ways to do things for example in Internet forums)
In other cases the way another culture does something makes so much sense but unfortunately it’s impossible to do in your own culture..which brings feelings of frustration or maybe guiltiness.
Our son has been raised in a multicultural family (I’m chilean, my husband half dutch half indonesian and we live in The Netherlands). Culturally Chile and the Netherlands are almost in the opposite extremes on the topic of how to raise a child. Therefore for us more than helpful has been sometimes rather challenging. For both of us ‘the dutch way’ seems more reasonable and according to our ideals, but I was raised ‘the chilean way’ which sometimes makes us doubt what to do in the end.
In the end we’re opting to focus on ‘the dutch way’ though we do read about ‘the american way’ and of course we hear lots from ‘the chilean way’ and sometimes other cultures as well. But the only way this information has been useful is only after we understand more about those other cultures, their values, priorities and history.
So if this idea addresses the topic to facilitate not only the how but the why in a more holistic way i think that’s a valuable tool (for me at least :))
Good luck with it!!
(and thanks for the workshop tips!!)
Also, as always, pasting comments from Facebook:
Brooke Foucault Welles: Interesting, although probably only helpful to the extent that answers can be sorted by relevant cultural and social features. For example, the US push to sleep train has something to do with the need to return to work (as well as a preference for independence and a bunch if other stuff…). It’s helpful to hear options, but ultimately overwhelming (and potentially guilt inducing) to hear a bunch if strategies that are ill suited for your circumstances.
[…] idea for this project grew out of a workshop on family technologies. Over the last two years, I’ve had the honor of working with three great collaborators […]